Driving up service performance…

CMI Synergy (working alongside fellow consultants at Ameo) were appointed to undertake a strategic review of Warwickshire County Council’s Transport Operations service. The key objective was to identify areas for an improved and more efficient service.

Ameo’s Programme Manager ‘Amir Rashid’ concluded, ‘CMI’s meticulously analytical approach resulted in the creation of accurate data which enabled benchmarking to ensue. Their concise review delivered improvement recommendations and a raft of ideas including investment in better software tools to make the service more accountable.’